Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We have courier service and office pick shipping methods available.

Do You Ship Internationally?

We only ship nationwide.

How Long Will It Take To Get My Package?

It usually takes 3-7 days to get your package.

PAYMENT

What Payment Methods Are Accepted?

We accept cash on delivery, mobile banking payment methods like bKash, Rocket and Nagad.

Is Buying On-Line Safe?

It's fully safe to buy online.

Order & Retunrs

How do I place an Order?

Create an account on our website and follow steps to order a product.

How Can I Cancel Or Change My Order?

If the product is in processing status you cam cancel it from your account panel or can call our customer care to take necessary steps.

Do I need an account to place an order?

You can place an order without having account on our platform but we recommend to create an account for better support.

How Do I Track My Order?

You can easily track your parcel from "Track Your Order" page.

How Can I Return a Product?

If your product has any issue please contact our customer support for return or assistance.
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